American Home Guardian Review


American Home Guardian has been operating in Arizona since 2003, and provides its home warranties in its home state as well as in Texas and Nevada. It has been accredited by the Better Business Bureau (BBB) since 2005 and presently enjoys a A- rating with the bureau.

The company has long been proud of its record in the Arizona Award Program, where it has been rated the best home warranty provider for seven years in a row. It uses licensed contractors to carry out requests for repair and servicing.

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Packages & Plans:

There can be slight differences between the packages that American Home Guard offers in Arizona, Texas and Nevada, so prospective customers are advised to check the site for more exact details. Nonetheless, those interested in the company's packages and plans in the state where it is based can choose between a Standard package at $359 and a Guardian Plus plan at $559.

The former of those covers such items in your home as the air conditioning system, heating system, ducted evaporative cooler, toilet tanks and bowls and water heater. The likes of SEER-13 HVAC coverage, a pre-season HVAC tune-up referral service, plumbing blockage removal, plumbing pipe leak repair, interior septic system plumbing and encased plumbing/slab leak repair are also included.

Optional coverage available for this Standard plan encompasses everything from the central vacuum system at an annual cost of $45, to a pool mechanical system for $155. The Standard plan can be specified for one, two or three years of coverage.

The Guardian Plus plan also offers everything that the Standard option offers and also you can have your home's clothes washer and dryer, kitchen refrigerator/freezer (including ice maker) and central vacuum system covered at no extra cost. This plan also includes the likes of sheet metal duct work, refrigerant capture, recharge and disposal and condensation line blockage.

Like the Standard plan, Guardian Plus is available for one, two or three years. It can also be specified with further coverage for such items as your wine cooler, mini fridge, second dishwasher, freestanding ice machine, double wall oven and spa or pool mechanical system.


Customer Support:

American Home Guardian boasts a strong customer service offering. It begins with the company's website itself, which is fast-loading, easy to browse and highly informative, right down to the extensive Frequently Asked Questions (FAQs) section. But you can also call the firm's customer service representatives 24/7 toll-free, with phone, fax and address details also provided for its corporate headquarters. Alternatively, you can email the site team via a convenient online contact form or speak directly with a representative via live chat.


Bottom Line:

American Home Guardian certainly ticks many of the most obvious boxes for home warranty coverage in the Arizona, Nevada, Texas, Nevada. Utah and Idaho areas, with its packages being truly comprehensive in what they cover in your home, but also easily customizable in line with your exact needs. When you combine this with reasonable pricing, 24/7 customer support and such other perks as a 60-day guarantee on all repairs and no automatic increase in premiums at renewal, it's obvious why American Home Guardian has become so long-lived, popular and award-winning. We would gladly recommend it.

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Last updated August 26, 2015

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