Harmony Home Warranty Review

In a Nutshell

Tired of paying out of pocket each time something breaks? Harmony Home Warranty can help you out. Established in 2008, Harmony Home Warranty has been helping homeowners save time and money on appliance and systems repairs and replacements for over a decade. Its customer support team is second to none, and with flexible pricing plans, Harmony Home Warranty makes home warranty affordable for everyone. Protect your home and your wallet today.

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Pros

  • $100 off all plans introductory offer
  • Dedicated claims support team for each claim
  • Customizable plans or out of the box solutions

Cons

  • Not enough pricing info published on site
  • No  live chat support option

Harmony Home Warranty at a Glance

Annual PremiumVaries based on customized plan
Plan TypesBasic, total, optional Care
StatesN/A
HVACOnly on total care plan
ContractorsIn-network, wide network of pre-screened technicians
Home Inspection RequiredNo
Claims Service Fee$75 flat rate
24/7 Claims DepartmentYes
Workmanship Guarantee90 days on parts, 30 days on labor


Coverage

Harmony Home Warranty has comprehensive appliance and systems coverage. You can choose from 3 plans (described below) that cover either the basics, more inclusive, or optional extras. There are some <p>limitations, but they are pretty liberal with their coverage amounts. Limits vary depending on which appliance or system is being repaired. But the general cap ranges between $200 and $1500. That’s a generous stipend for appliance repairs.

Coverage begins 30 days after the policy is signed and paid for. That is unless you have proof of previous coverage policies that expired recently. If that's the case, you can get immediate coverage. Harmony Home Warranty covers appliances and systems regardless of age as long as they are in proper working condition before the policy begins. HHW does not cover pre-existing conditions. If a system or an appliance cannot be repaired, Harmony Home Warranty will replace it with a new one.

What Appliances and Systems Does Harmony Home Warranty Cover?

ITEMBasic CareTotal Care
HeatingX✔ 2 units
Electrical
Water heater
Plumbing
Plumbing Stoppages
Ductwork
Air conditioningX
Dishwasher
Garage door opener
Garbage disposal
Trash compactor
Water dispenserXX
RefrigeratorX
Ice makerXX
Oven
Range
Microwave
Built-in microwave
Ceiling fans
Attic and exhaust fans
Clothes dryerX
Clothes washerX
Toilet tanks and bowlsXX
Sump pump
Whirlpool bath motor and pump

Harmony Home Warranty also offers optional care coverage for items, including:

  • Pools and spas
  • Additional spas
  • Limited roof leak
  • Central vacuum
  • Sump pumps
  • Well pumps
  • Septic systems
  • Septic pumping
  • Second refrigerator
  • Stand-alone freezer
  • Water softener
  • Refrigerator icemaker
  • Freestanding ice maker
  • Additional AC system
  • Additional water systems
  • Additional garage systems

Pricing and Onboarding Deals

One of the only downsides to Harmony Home Warranty we could find was the lack of transparency when it comes to pricing information. We weren't able to locate any information about how much each of the service plans cost. This may be because you can customize your plan. Or it may be because different states will have varying pricing plans. It would be nice to have a general idea, so consumers can do comparison shopping if they wanted to.

Meanwhile, Harmony Home Warranty does offer a free month when you first sign up for a policy. That means you’ll get $100 off whichever plan you decide to take.

Contractors and Service

You cannot use your own contractors in the event that an appliance needs repairing. Instead, you’ll be assigned an in-network contractor by the service reps that handle your claim. Notice that we said service reps, plural not singular. That’s because Harmony Home Warranty is unique in the industry in that it assigns two or even three customer support team members to handle your claim exclusively from start to finish. Your team is available to answer questions, move the process along, and get you the help you need faster and more efficiently.

Harmony Home Warranty has a tremendous network of contractors. That’s good news for homeowners because it means that you won’t have to wait a long time to get a contractor over to your house. With a wide network of technicians, someone is close by at all times. Harmony Home Warranty reserves the right to take up to 2 days to send out a technician, but it’s usually faster. Either way, 48 hours is a fast turnaround for this industry.

What’s more, all technicians that work with Harmony Home Warranty are pre-screened and qualified to do a great job. This is a big relief for homeowners who are nervous about letting an outside contractor into their homes. Harmony Home Warranty ensures the quality and professionalism of each of its technicians.

Making a claim is easy with Harmony Home Warranty. All you have to do is contact the 24/7 claims department, and you can submit claims (either over the phone or online) whenever the need arises. You'll pay a flat rate service fee of $75 whenever you call a technician regardless of how much the actual <p>repair or parts costs. $75 isn't the lowest service fee you can find, but it is definitely lower than many home warranty providers out there. Plus, paying a flat rate of $75 for any repair can save you thousands of dollars on pricey parts or servicing.

Another benefit of using Harmony Home Warranty is the ease of acceptance. Unlike many other home warranty providers, Harmony Home Warranty doesn't require maintenance records as proof of repair. The service also doesn't require you to have your home inspected before you can be approved for a policy. This is a big help for homeowners that can't or don't want to deal with a home inspection.

How Does Harmony Home Warranty Compare?

 Harmony Home WarrantyAdvanced Home WarrantySelect Home Warranty
Select Home WarrantyRangesFrom $445.50$430
Number of contractorsPre-screened network of contractorsWide national network10,000+
Home Inspection RequiredNoNoNo
24/7 ClaimsYesYesYes
Workmanship Guarantee30 days for labor
90 days for parts
30 days for service
90 days for parts
N/A

Bottom Line

Harmony Home Warranty is a relatively new company, though it's been around for more than ten years. The company does its best to provide fast, quality, and friendly home warranty services to homeowners across the country. With a wide network of qualified technicians, Harmony Home Warranty takes the worry and expense out of expensive home appliances and systems repairs. Choose from two coverage plans or customize your own. Buyers, sellers, and existing homeowners will benefit from this type of coverage.

About Harmony Home Warranty

Based out of Las Vegas, Nevada, Harmony Home Warranty has been in business for more than ten years. Its business is ensuring that your appliances are kept safe and under warranty all the time, so you don’t end up paying hefty repair fees or replacement costs. Harmony Home Warranty has an A- rating from the Better Business Bureau. This is a huge trust symbol that says a lot about the integrity and reliability of Harmony Home Warranty.

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