HWA Review

About the Company

Home Warranty of America (HWA) has been in operation since 1999 with the goal of providing customers all across the country with affordable and reliable home warranty services. HWA also provides homeowners with technician referrals, making it easy and convenient for customers to know that they are being provided with the level-best services on offer.

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In addition, HWA is dedicated to the environment through its GreenPlus program which replaces old appliances with new, Energy Star-qualified appliances. This company is dedicated to helping you and provides around the clock customer support so if you ever have a problem at your home you know you will be able to speak to someone who can help. HWA has an A rating from the Better Business Bureau (BBB).

Packages & Plans

There are two packages available at HWA – the Appliance Plus plan and All Star plan. You should keep in mind that the coverage options may be different depending on your state of residence. Additional options can be added on to each plan but for the average homeowner the core coverage is more than enough protection.

The Appliance Plus plan is the most basic package available from HWA and it covers appliances and most of the systems within the home. The appliances that are covered by this plan include garbage disposal, dishwasher, range/stovetop/oven, whirlpool bathtub, exhaust fan, trash compactor, microwave, ceiling fans, doorbell, fire and burglar alarm, central vacuum, washer, dryer and refrigerator. The systems that are covered by this plan are the electrical system and permanent sump dump system. The cost of this package is $24.95 per month, or $299.40 per year.

The All Star package is similar to the Appliance Plus package but includes coverage for additional systems including duct work, furnace/heating system, plumbing system and water heater. The price for this plan is $37.92 per month or $455.00 per year. Additional coverage can be purchased for several other systems and appliances including air conditioning, garage door, GreenPlus, 2nd refrigerator, ice maker in refrigerator, pool/spa, standalone freezer and premium coverage which includes 30 additional items.

Customer Support

Customer support is available 24 hours a day, 7 days a week at HWA. There is a toll-free number that you can call for assistance or you can send an email to customer support. Customer support representatives are highly trained and can help you with anything relating to home maintenance or the services provided by HWA. If you need a service, the HWA representatives can match you with a trustworthy technician to repair any of your home’s systems.

Bottom Line

HWA offers affordable but high quality warranty packages for homeowners. These packages, as well as the additional coverage options, cover all appliances and systems that may be in a home so you can always get the warranty coverage you need. Additionally, HWA will work hard to find a professional technician to get your home’s system or appliance back up and running in no time. Overall, HWA offers an excellent home warranty service.

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